Privacy Policy
Your privacy is important to us at Quiet Field Studio
Information We Collect
When you reach out to us for corporate floral arrangements or gift services, we gather details you willingly share. This includes your name, business name, email address, phone number, delivery addresses, and specific requirements for your floral needs. We also collect payment details when you place orders, though this is handled securely through our payment partners.
For our corporate clients, we may gather additional business details such as company registration information, preferred delivery times, and budget preferences. This helps us deliver a service tailored to your business needs.
Our site automatically collects certain technical data when you visit. This includes your IP address, browser type, device information, and how you navigate through our site. We use this information to improve site performance and understand how clients discover our services.
How We Use Your Information
We primarily use your personal information to fulfill flower orders and deliver outstanding customer service. This includes processing orders, coordinating deliveries, building custom arrangements based on your needs, and communicating about your service requirements.
We also use information to improve our services and the user experience on our website. This helps us understand which corporate floral offerings are most valuable to our clients and how we can better assist the business community in United Kingdom.
Information Sharing and Disclosure
Quiet Field Studio respects your privacy and does not sell your personal information to third parties. We only share information when necessary to provide our services or when legally required.
We may share necessary information with trusted service partners who help us operate our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to protect your information and use it only for the specific services they provide to us.
We may disclose information if required by law, court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.
Data Security Measures
We treat the protection of your personal data with utmost seriousness and implement suitable technical and organizational measures to safeguard it. This includes secure data storage, encrypted communications, and restricted access to personal information within our organization.
Secure Storage
We store personal data in protected systems with access controls and ongoing security monitoring.
Encryption
We encrypt sensitive data transfers to shield information as it moves between your browser and our infrastructure.
Limited Access
Access to customer data is limited to staff who require it to deliver services.
Although we employ robust security measures, no online transmission method is completely secure. We continually update our security practices to guard against emerging threats.
Your Privacy Rights
You hold important rights over your personal data. Depending on applicable laws, you may be entitled to access, amend, delete, or limit how your data is used.
To exercise these rights, contact us through the details at the end of this policy. We will reply within a reasonable timeframe as required by law.
Data Retention
We keep personal data only as long as needed to deliver our services and meet legal obligations. Retention durations differ based on the data type and the purpose of collection.
Typical Retention Periods:
- Customer contact and order information: about three years after last service interaction
- Payment transaction records: roughly seven years to satisfy tax and accounting requirements
- Website analytics data: around two years and two months for service improvement analysis
- Marketing communication preferences: Until you unsubscribe or roughly two years of inactivity
Cookies and Website Tracking
Our site uses cookies and similar technologies to enhance your browsing experience and gain insights into how people use our site. Cookies help us remember preferences and assess site performance.
You can adjust cookie preferences in your browser. Note that turning off certain cookies may affect how the site works. For more details about how we handle cookies, please consult our Cookie Policy.
Third-Party Links
Our site may include links to external websites or services. This privacy policy covers only Quiet Field Studio and our website. We are not liable for the privacy practices of external sites.
We recommend reviewing the privacy policies of any third-party sites you access via links on our site.
Policy Updates
We might adjust this privacy policy from time to time to reflect changes in our practices, offerings, or legal obligations. When major changes occur, we will revise the "Last Updated" stamp at the top of this policy.
We encourage you to review this policy periodically to stay informed about how we safeguard your privacy.
Contact Us About Privacy
If you have questions about this privacy policy, want to exercise your privacy rights, or have concerns about how we handle your information, please reach out to us.
Contact Us About Privacy
Quiet Field Studio Privacy Team
43 Bedford Street, London
London, United Kingdom WC2E 9HA
Email: [email protected]
Phone: +44 20 7946 0958
For privacy-related inquiries, please include "Privacy Request" in your subject line and share as much detail as possible about your request. We strive to respond to all privacy requests within one week.